Home / The 10-Step AI Roadmap
The 10-Step AI Roadmap
Nobody jumps straight to step 10. A hybrid business climbs one step at a time — each step pays for the next. Pick a step to see where you are and what comes next.
FOUNDATION
OPERATIONS
ADVANCED
Step 1 · Digital presence
Customers find you: website + Google Business + Zalo OA.
What you get at this step:
- SEO website that speaks your customers' language
- Google Business profile on the map
- Official Zalo OA intake channel
Step 2 · No missed customers
Every message answered — even at 2 a.m.
What you get at this step:
- AI customer service on Facebook/Zalo/web 24/7
- Prices and scripts approved by you
- Hard questions routed to a human instantly
Step 3 · Steady content
Your fanpage comes alive: regular, on-brand, measured.
What you get at this step:
- Monthly calendar approved once
- Posts + visuals for your trade
- Reports on which posts bring customers
Step 4 · Clean paperwork
Contracts, payroll, rules — compliant and on time.
What you get at this step:
- AI drafts, a specialist reviews every document
- Monthly attendance and payroll
- Insurance and contract deadline reminders
Step 5 · Clear money
Know profit or loss weekly — no year-end surprise.
What you get at this step:
- Snap an invoice, it's booked
- Receivables chased politely on schedule
- P&L report every Monday morning
Step 6 · One-page overview
The whole company on one page every Monday.
What you get at this step:
- AI assistant consolidates every department
- Deadline reminders — no commitment slips
- Letters and proposals drafted on request
Step 7 · Digital orders
Zalo orders become standard tickets awaiting approval.
What you get at this step:
- Bot reads free-form order messages
- Stock and credit checked before approval
- A human approves — AI never ships alone
Step 8 · QR warehouse
In, out and stocktake by phone — stock updates as you scan.
What you get at this step:
- QR per lot and shelf position
- Stocktake done in a day
- Trace where each lot went, who, when
Step 9 · Industry copilot
AI that knows your trade: quotes, client files, work orders.
What you get at this step:
- Copilot tailored to your industry (see Demo Projects)
- AI reads · Rules check · Humans approve
- 10-week pilot with measured KPIs
Step 10 · Self-driving ops
All numbers on one screen; the machine suggests what to do.
What you get at this step:
- Real-time operations dashboard
- Suggestions: which order to push, which customer to call
- Board report runs itself every morning
Capability matrix — unlocked step by step
Pick a step above to see which capabilities are unlocked (blue ✓). Each shows the step it unlocks at.
Cost calculator — AI departments vs hiring
Reference figures; final price is fixed after a scope conversation, no hidden fees. 2+ departments save 15%.
Pick the AI departments to rent
MOHILA cost
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Equivalent hiring cost
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Saved per month
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— saved per year
Includes the 15% discount for 2+ departments. Hiring cost includes ~21.5% employer social insurance.
Give AI its first task — free
Tell us about one task that eats your time. Within 48 hours you get a sample result — like it, we talk; don't, you lose nothing.
Or call/Zalo +84 936 911 656 — ask for Phước San