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AI Customer Service Department
Never miss a customer message — even at 2 a.m.
7-day free trial from 1.500.000 VND/month
A familiar pain
Customers message on Zalo and Facebook asking prices at 10 p.m. — answer next morning and they've already bought elsewhere. The owner sells and minds the inbox at once; every missed message is lost money.
What this department does for you
- 24/7 inbox coverage on Facebook, Zalo and your website — replies in seconds
- Quotes and advice within your approved script; hard questions routed to a human instantly
- Order follow-up: confirmation, delivery reminders, post-purchase check-ins
- Satisfaction surveys and first-line complaint handling
- Cyclical win-back reminders (haircuts, maintenance, check-ups…)
- Weekly report: how many asked, what they asked most, how many converted
Frequently asked questions
What if the AI quotes a wrong price?
The AI answers only within the price list and scripts you approved. Anything outside the script is routed straight to your contact person with a notification — the AI never improvises.
Will customers know they're talking to AI?
Your choice: many clients label the greeting "automated assistant" — customers don't mind as long as answers come fast and right. Tone and wording follow your script entirely.
Give AI its first task — free
Tell us about one task that eats your time. Within 48 hours you get a sample result — like it, we talk; don't, you lose nothing.
Or call/Zalo +84 936 911 656 — ask for Phước San